Contact

Last updated 7 September 2026

We read everything, and we would rather hear that something is wrong than not.

What to send

• A correction. The page address, the statement you think is wrong, and a source if you have one. What happens next is set out on the Corrections page.
• Evidence about a product. Including from manufacturers. It is assessed the same way whoever sends it, and it will not buy a better rating.
• A privacy request. What we do and do not hold is described on the Privacy page.
• A partnership or affiliate enquiry. Please say plainly who you represent.

What we cannot help with

We cannot advise on whether a product is right for your health — that is a conversation for a qualified clinician who knows your history. See the Medical Disclaimer. We also cannot help with orders, returns or warranty claims, because we are not the retailer; those go to whoever sold you the product.

Response times

This is a small operation, not a support desk. Corrections and evidence get looked at first, because those affect what readers see. We do not promise a reply within a fixed number of hours, and we would rather say that than publish a service level we cannot keep.